Sheila Heen Quotes

Sheila Heen Quotes: Evaluation and coaching get tangled together. When this occurs, the noise of evaluation drowns out coaching efforts. Think of this like a term paper. When you get your assignment grade back (evaluation) you tend to tune out the professor notes in the margins (coaching) if the grade is higher or lower than expected.
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Sheila Heen Quote: People won't give you feedback until they think you actually want it.
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